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Conflict: Management vs Resolution By : James Burgess Some new ideas about finding answers to achieve resolution Conflict Resolution Strategies By : James Burgess Some new ideas about finding answers to decide whether to try to achieve resolution Hoshin Planning: Making the Strategic Plan Work By : Tony Jacowski In the current business scenario, organizations strive towards exceeding the customer's expectations and achieving a competitive edge over rivals. This comes as an outcome of the long term planning, an achievable vision towards the goal and continuous improvement in the processes. Lean: Six Steps With Review Points By : Tony Jacowski Lean Six Sigma is a philosophy that aims at the improvement in value provision to the customer, improvement in process flows and elimination of waste. Lean deals with waste by shortening the time gap between the order and the shipment. The organization is based on six steps for continuous improvement. These steps are value, value stream, flow, pull, perfection and replication. Lean And Creative Six Sigma To Solve Real-Life Issues By : Tony Jacowski Lean Six Sigma is a very systematic and comprehensive approach towards solving real-life problems. Lean is popular for the accuracy in analysis, logic backed by data, easy improvement metrics and quantifiable benefits and cost savings. A Practical Approach To The Successful Practice Of 5S By : Tony Jacowski Most of us would like to work in clean and tidy workplaces. Often the productivity of employees will be affected by how the workplace is arranged. A cluttered, untidy place will put off employees and there will be large amount of waste in such cases. Cutting-Edge Methods Help Target Call Center Waste By : Tony Jacowski There are different activities undertaken in call centers; planning, call routing, after-call operations, research operations on unresolved calls, reporting and staff scheduling. The most important function is the handling of calls, inbound as well as outbound. This function is repeated a number of times throughout the day and needs lots of improvement. Earning a PMP Certification - It Matters… By : Vidyut Bharti There is much debate about the necessity and the demand for a PMP® Certification offered by Project Management Institute (PMI). As per the recent survey conducted by independent body shows that PMP® Certification is gaining its importance tremendously and aspiring many management professionals. This increase in project management is set to become even more important in the times to come, as projects become more complex with increased time and cost constraints. Therefore, the role of the project Highlighting The Benefits Of Project Management Training By : Gurinder Project management is one of the important processes of an organization for the simple reason that it answers a lot of your questions and adds order to the company. With this, project management training is important to ensure that you have the right skills and knowledge when it comes to doing project management. Six Sigma Project Reviews By : Tony Jacowski Communication is an integral part of Six Sigma projects. It starts from the project charter and moves ahead with the project reviews, also called milestones or tollgate reviews. The project charter defines all major issues related to the project, right from the start to the planned "last date", process problems, relevance of the processes, process goals, measurements and so on. Six Sigma Training vs. Total Quality Management By : Tony Jacowski Many are of the view that the Six Sigma Training and Total Quality management is the same; in other words it (TQM) is an old wine in a new bottle (Six Sigma). However, Six Sigma and TQM are two different things, with Six Sigma being relatively newer than TQM. Lean Management Tools and Six Sigma Integration By : Tony Jacowski An overview of lean management tools and how they relate to six sigma integration. Role of Facilitators, Mediators and Arbitrators in Six Sigma Projects By : Tony Jacowski In any organization, the most important resource is the human resource. And with human nature comes the situations of disputes. In Six Sigma projects, we will find situations where there is a need for dispute resolution. The reasons for disputes vary; it maybe distrust among individuals or rivalries. Using Lean Six Sigma Training To Reduce Excess And Obsolete Inventory By : Tony Jacowski Lean Six Sigma is a preferred solution to sort out the problem of excess inventory. Lean Six Sigma solutions have proved to be extremely useful in tackling the problem over the years. There are various high level and low-level root causes for this problem. The Kaizen Philosophy By : Tony Jacowski Simply put, Kaizen is a philosophy of continuous improvement. The more popular way of applying Kaizen is by undertaking blitz or focused bursts for the improvement in business. In the Japanese context, it is applied to every aspect of life, but the major utility you will find in America is mostly for work processes. Managing The Change To A Continuously Improving Culture By : Tony Jacowski Six Sigma is a methodology for solving complex situations, as well as for continuous sustained improvements. Continuous improvement is about small improvements undertaken in the organization at various levels at the micro level of process and practices. It is about bringing about small changes that can improve the quality of the processes and the output as well. 10 Ideas on How To Pack A Carry On Bag For Traveling On The Airlines By : Marilyn Bohn Do you want to save money when you are flying by plane by only traveling with a carry-on suitcase? This is the article for you. It includes 5 reasons for packing carry-on only and 10 tips on how to pack. How To Project Manage Like A Professional, Even If You're Not By : john mce As the old saying goes if you fail to plan, you plan to fail and this is an excellent ethos for any new project manager. Careful preparation rather than jumping straight in at the deep end can save you and your team, time, money and effort. The Concept Of Zero Defects In Six Sigma By : Tony Jacowski We have often heard the concept of zero defects in relation to Six Sigma. Six Sigma is defined as 3.4 defects per million opportunities, allowing for a process shift up to 1.5 sigma. Road Map For Six Sigma Trained Green Belts By : Tony Jacowski In the Six Sigma organizational structures, the Six Sigma trained Black Belts play the critical role of analysis and problem solving. They are assisted in their activities and other Six Sigma project functions by the Green Belts. Six Sigma Training - Employee Assessments By : Tony Jacowski An important consideration of Six Sigma is the fact that the productivity of employees is dependent upon their level of satisfaction. For the success of the business, the assessment of employee contributions is useful. An assessment of all business processes at their top performance levels is vital to meet the challenges in this competitive world. What Is DFSS And How Does It Compare To DMAIC? By : Tony Jacowski When an organization decides to bring about improvements or changes into the organizational process, a good solution is to use Six Sigma methodology. There are methodologies such as DMAIC and DFSS, which are useful to bring about improvement in the existing processes and products, and even the development of new products and processes. Various Levels Of Six Sigma Training and Certification By : Tony Jacowski The objective of the Six Sigma methodology is to reduce defects by improving processes and products and services. It involves identification of problem areas and rectification by formulating various techniques. The entire process involves lots of data collection and data analysis to be done using the various tools that Six Sigma provides. The attempt is to cut costs and reduce wastage of resources. Theory Of Constraints And Six Sigma By : Tony Jacowski Six-Sigma is a methodology that aims at high performance using a data driven approach. It aims at reducing defects in the work processes and delivers valuable products according to the requirements of customers. The objective is to eliminate defects that have a negative impact on customer satisfaction levels. The Five W's and One H Approach to Six Sigma By : Tony Jacowski A Six Sigma project is generally undertaken to bring about changes in the process and products for improved productivity, profitability and customer satisfaction. Its aim is the reduction of defects and reaching a quality standard of 6 sigma. The Five W's and One H approach can be effective in understanding a process or product taken up for improvement. Project Planning And Six Sigma Certification By : Tony Jacowski When an organization undertakes a Six Sigma project, the success of the project lies in its systematic management. There are various tools for project management, such as project plans, Gantt charts, Pareto Analysis and so on. The Kano Analysis And Customer Needs By : Tony Jacowski In the current competitive scenario, customer satisfaction is of great importance in just about every field. Every organization is making an effort to listen to the voice of the customer and bring about the appropriate changes to the products or services they offer to achieve customer satisfaction. Geographically Scattered Six Sigma Certified Project Teams By : Tony Jacowski Six Sigma projects are, more often than not, based on the assumptions that the units under consideration will be in close geographical vicinity, mainly in the same physical plant. Leading a Six Sigma team is itself a challenge - and when it comes to managing teams at different locations scattered over vast geographical areas, it becomes even tougher. Evaluating Six Sigma Certified Team Performance By : Tony Jacowski Six Sigma projects are not dependent on the best tools and data and the improvement methods as much as they are on the effective teams. All team members contribute to the success of the project. Evaluating team performance follows the same principle as evaluating any performance. PMP® Certification Preparation By : Vidyut Bharti PMP® Certification offered by the Project Management Institute (PMI®), is one of the most respected and esteemed credentials in project management domain. The PMP® certification indicates a demonstration of project management knowledge-competency and leadership potential.It is a certification that proves that the project manager who acquires it has years of project management experience, education, and has passed an exam that tests their project management knowledge. How To Organizing a Teenagers Bedroom By : Marilyn Bohn Does your teenager need help on organizing her room? His is a comprehensive article on how to get and keep her room organized. Time Management and Multi-tasking By : Marilyn Bohn Is multi-tasking a time management tool for everyone? Do you want to get more done in a day? This article may help you to do just that. Organize your way By : Marilyn Bohn Do you think there is a right and a wrong way to organize? Depending on your own personality and style, that is the right way for you. Find your style, organizing becomes fun. The Philosophy Of Six Sigma By : Tony Jacowski For years, many companies have worked hard in their attempt to achieve high profitability levels in their businesses. Business leaders are constantly on the lookout for new ideas that will have sustainable improvements over a larger period of time. For an integrated approach and to find the right tools for overcoming such issues, Six Sigma has come into limelight. Six Sigma: Phases Of Benchmarking By : Tony Jacowski On a Six Sigma project, you would generally face questions such as: how well is your organization doing? How do you compare to others? Are the best practices being used? - and so on. But, the real question is who comparisons are being made with. Six Sigma Team Recognition And Rewards By : Tony Jacowski It is human nature to feel good and motivated to work further if a job well done is rewarded or recognized - even in a small way. In companies, it can prove to be of high value and encouragement for employees to work hard. Rewards give them the message that they are valued for their contributions - and that proves to be a good enabler for further sincere effort. Aligning Six Sigma And Healthcare By : Tony Jacowski One sector which must have zero defects is the Healthcare Sector. Everyone from doctors, patients, healthcare administrators and other medical professionals wish that this sector become perfect, with mistakes entirely eliminated and efficiency improved to maximum extent. Guidelines For Six Sigma Healthcare Project Selection By : Tony Jacowski Six Sigma can be an effective approach to the improvement of services by any health care organization. Its utility can be advantageous to the betterment of services like those of the administration department, housekeeping, emergency and operating processes and so on. 7 Reasons Why Six Sigma Benchmarking Efforts Fail By : Tony Jacowski Benchmarking is comparing the results of other organizations for the superior processes and results achieved by them with that of your organization. It is comparing your own processes with the best practices of the top-level companies. It is not mere goal setting, but evaluating the approach of these companies to achieve the sustained results. What Is DFSS? By : Tony Jacowski An overview of DFSS, or design for six sigma, and how it relates to six sigma methodology overall. Understanding Six Sigma Deployment Failures By : Tony Jacowski There is no specific definition of "failure" of the Six Sigma deployment. However, there arises a need to get the assistance of the Black Belts and Green Belts to support the business when the consultants have moved on. The Six Sigma Cycle of Change By : Tony Jacowski To achieve Six Sigma, a company ought to concentrate on a change in process aimed at specific results. Change - like anything else- involves following certain steps that will lead to your goal and the implementation of Six Sigma. Six Sigma is about culture change. It involves a cycle of changes in behavior, company culture change and achieving results from experiences. Sustaining Results From Six Sigma By : Tony Jacowski Many companies are now facing a problem of lack of commitment and loyalty from their own employees. Six Sigma Costs And Savings By : Tony Jacowski The emphasis of Six Sigma is on the quantification of each aspect of improvement, including the cost of improvement or the saving gained out of this improvement as well due to reduction in the defects. Six Sigma project implementation becomes the motivating force of Six Sigma operational level controls. Six Sigma: Making Good Change Agents By : Tony Jacowski When a business leader finds the need to carry out changes, the most important thing they need is a good team to carry out the initiative. Six Sigma team leaders carry out overall responsibilities with the support of the project managers who focus on specific areas. Six Sigma: Keys To A Successful Change Deployment Process By : Tony Jacowski Continuous improvement initiatives are undertaken by many companies to ensure that they are up to the mark to the specifications of the customer and on a strong base, even in adverse conditions. Depending upon the sector and the needs of the organization, tools such as TQM, Six Sigma, Lean Transformation and so on are used. Six Sigma And Workout By : Tony Jacowski Six Sigma deployment leaders usually find change management to be the most challenging aspect of deploying Six Sigma. In many deployments, the resistance to change is overcome through exercise of command or by mandating or by relating belt certification to promotion. Both these strategies have a negative impact. Six Sigma Cost of Quality By : Tony Jacowski Cost of Quality has been typically associated with the costs incurred due to defects in production and the restoration of better products. However, costs incurred on the delivery of a product at acceptable levels of quality and preventing delivery of inferior quality product or service can also be covered under the cost of quality concept. Six Sigma Training In 3 Easy Steps By : Tony Jacowski Training and education are the keys to Six Sigma success. Successful deployment of Six Sigma projects can be possible if the Green Belts and Black Belts are trained fully to handle any situations in the execution of the project. Quality Function Deployment for Competitive Advantage By : Tony Jacowski In today's competitive environment, companies fall short when they just concentrate on giving what the customer wants and do not consider the need to exceed these desires. Truly listening to the voice of the customer (VOC), and providing accordingly, is one way to ensure that competitive advantage.
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